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Privacy Policy

The word “we” strictly means printersupporthelplinenumber.us and “you” means the user of the website unless stated otherwise.

Toshiba has chosen a different path because we believe that if we were to buy the same parts as our competitors and produce similar products, then we would never be able to achieve our goal of creating products that exceed customer expectations. As far as services are concerned, Toshiba is always a step ahead for its solution. Customer convenience is the commitment for Toshiba. Often so, due to the occurrence of technical problems, its users are becoming problematic to resolve that which is in some ways annoying them. Below we have listed some issues that may occur anytime during the use of its printers.We understand that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone that visits our website and only collect and use information in ways that are useful to you and in a manner consistent with your rights and our obligations under the law, including the General Data Protection Regulation (GDPR). Although you are advised to check our privacy policy regularly for updates and changes.

This privacy and cookie policy will help you understand how we process any and all data collected by us in relation to your use of our website, and what choices you have.

What information do we collect?

We also collect information when you voluntarily submit the information asked required during the support service lifecycle. This information includes Full name, Contact details including Email, Phone number and Postal Address. Other information necessary for providing support to you which will be asked from you.

How will we use the information about you?

We will use this information to provide the services requested, manage your account, respond to communications from you and, if you agree, to email you about other services that we think may be of interest to you. We will not share your information for marketing purposes with companies outside of our organisation.

How long we keep your data?

We only keep your data if we have a valid legal reason to do so and will only keep it for as long as we need to in order to fulfil our contractual or legal obligations or for as long as we have your permission to keep it. We will conduct an annual review to determine if we need to keep your data. Your data will be deleted if we no longer need it to maintain our obligations or if you have requested that we delete it.

Data safety and security

Data security is of great importance to us. We take steps to protect your data by using data encryption on our websites and applications. Our websites are hosted in the USA and are monitored 24/7/365. The servers where they are stored includes firewall protection and secure monitoring software which generates alerts in the event of a hack attempt or the detection of malware.


Cookies are text files placed on your computer to collect standard internet information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. It may also be used for the purpose of running re-marketing adverts to you about our products and services.

You can set your browser not to accept cookies and can also remove cookies from your browser. However, if you do, some features on our website may not function as a result.

You can find out more information about cookies and how to remove cookies by visiting allaboutcookies.org or cookiecentral.com

If you have any queries concerning this Privacy Policy, your personal information or any questions on our use of the information, please email us.

We do not sell, dispense or lease any information to third parties unless we have permission from you or required by legal authorities for investigation or any other purposes. We use your personal information to ensure better services for you in future or occasional promotional activities of third parties that might be exciting for you. You can opt out from these by contacting us.